Frequently Asked Questions

Find answers to common questions about our services and process

๐ŸŽฏ General Questions

What is TechMaster Digital?

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TechMaster Digital is a full-service digital marketing agency founded in 2018. We specialize in SEO, PPC advertising, social media marketing, content creation, and web design. Our team of 50+ experts has helped over 500 businesses achieve their online marketing goals with an average ROI of 300%.

What industries do you work with?

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We work with businesses across all industries including e-commerce, B2B, healthcare, real estate, legal, finance, hospitality, education, and more. Our strategies are customized to your specific industry, target audience, and business goals.

Do you work with businesses of all sizes?

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Yes! We work with startups, small businesses, mid-size companies, and enterprise organizations. We have plans and packages designed for different business sizes and budgets, starting from $599/month.

๐Ÿ› ๏ธ Services & Offerings

What services do you offer?

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We offer comprehensive digital marketing services including: SEO (on-page, technical, local), PPC advertising (Google Ads, Facebook, Instagram, LinkedIn), social media marketing and management, content marketing and creation, email marketing automation, web design and development, conversion rate optimization, analytics and reporting, and Google My Business optimization.

Do I need to use all your services?

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No! You can choose individual services or combine them based on your needs and goals. We'll recommend the best strategy for your business, but the final decision is always yours. Many clients start with one or two services and expand as they see results.

What makes your SEO services different?

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Our SEO approach combines technical excellence with content quality. We focus on white-hat strategies that deliver sustainable results, including comprehensive keyword research, technical audits, on-page optimization, quality link building, content strategy, and regular performance tracking. We stay updated with the latest algorithm changes and adjust strategies accordingly.

๐Ÿ’ฐ Pricing & Billing

How much do your services cost?

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Our pricing varies based on the services you need. Our packages start at $599/month for the Starter plan, $1,299/month for the Growth plan (most popular), and $2,999/month for the Enterprise plan. We also offer custom packages tailored to specific needs and budgets. Visit our pricing page for detailed information.

Do you require long-term contracts?

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No! We work on a month-to-month basis. We believe in earning your business every month through results, not locking you into long-term contracts. You can cancel anytime with 30 days notice. No questions asked, no penalties.

Are there any setup fees or hidden costs?

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No setup fees! We believe in transparent pricing with no hidden costs. The price you see is what you pay. The only additional costs would be ad spend budgets for PPC campaigns, which you control and pay directly to the platforms (Google, Facebook, etc.).

What payment methods do you accept?

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We accept all major credit cards (Visa, Mastercard, Amex), bank transfers (ACH), and PayPal. Monthly payments are automatically charged on the 1st of each month for your convenience.

๐Ÿ“ˆ Results & Performance

How quickly will I see results?

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Results timing varies by service. PPC and social media advertising can show results within days to weeks. SEO typically takes 2-3 months to see initial improvements and 6-12 months for significant results. We provide monthly reports so you can track progress every step of the way.

Do you guarantee results?

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We can't guarantee specific rankings or results because digital marketing depends on many factors beyond our control (competition, market conditions, algorithm changes). However, we guarantee to use industry best practices, provide transparent reporting, and continuously optimize for the best possible results. Our 98% client retention rate speaks to our success.

How do you measure success?

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We track KPIs that matter to your business including organic traffic, keyword rankings, conversion rates, leads generated, cost per acquisition, return on ad spend (ROAS), overall ROI, and revenue growth. You'll receive detailed monthly reports with all key metrics and insights.

What's your average client ROI?

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Our clients see an average ROI of 300%, meaning for every dollar invested in our services, they generate $3 in return. Some clients achieve even higher returns depending on their industry, competition, and the services used. We focus on strategies that deliver measurable, profitable results.

โš™๏ธ Process & Workflow

How do I get started?

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Getting started is easy! 1) Fill out our contact form or schedule a free consultation. 2) We'll conduct a free marketing audit of your current situation. 3) We'll present a custom strategy and proposal. 4) Once approved, we'll onboard you and start work within 3-5 business days. The entire process typically takes 7-10 days from initial contact to campaign launch.

Will I have a dedicated account manager?

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Yes! Growth and Enterprise plan clients receive a dedicated account manager who will be your primary point of contact. They'll coordinate with our specialist team, provide updates, and ensure your campaigns are running smoothly. Starter plan clients have access to our support team.

How often will we communicate?

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Communication frequency depends on your plan. Enterprise clients receive weekly strategy calls and 24/7 support. Growth plan clients get bi-weekly check-ins and priority support. Starter plan clients receive monthly reports and email support. All clients have access to our client portal for real-time performance data.

What information do you need from me?

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We'll need access to your website, Google Analytics, Google Search Console, social media accounts, and any advertising accounts. We'll also need information about your business goals, target audience, competitors, and any existing marketing materials. Don't worryโ€”we'll guide you through everything during onboarding.

Can I cancel or change my plan?

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Yes! You can upgrade your plan anytime (takes effect immediately) or downgrade at your next billing cycle. To cancel, simply give us 30 days notice. We'll complete any ongoing work and provide all assets and reports. No penalties, no hassles.

Still Have Questions?

We're here to help! Schedule a free consultation to discuss your specific needs.

Contact Us